24 hours emergency
+91-183-5005003
+91-87258-09222
+91-85588-35201
NRI Patient Services

The advanced Care package includes the following services:-

Dedicated International Patient Services Team

1)  E-mail communication:-
As soon as we receive your medical query with the required
reports, our patient coordination team of qualified doctors
(international patient coordinator) pre assesses the case
and replies you with a personalised message confirming the
query and suggesting any medical reports requirement.

2) On Phone Medical Consultation:-
The international patient coordinator then personally calls you to discuss the case and any personal preferences. A personal telephone call is made at every point of communication establishing a personal touch.

3) Medical and Hospitality Quote within 2 working days:-
On the receipt of all the required medical reports and doctors notes, our patient coordinator then sends copy to the concerned doctor and discusses the case personally with him. All aspects are thoroughly discussed, including the suggested line of treatment, average length of stay and package cost. It’s then communicated to the patient within 2 working days.

4) Video Conferencing:-
If needed a personal video conferencing of the patient or his / her personal doctor is established with the operating surgeon for discussion

 

Dedicated Hospitality Care Team

1) Airport Transfers:-
Airport Transfers in an air conditioned car are provided as a part of medical package.

2) Ambulance:-
Ambulance service, if required is also provided at the airport as a part of the medical package.
3) Airport Care:-
Our Patient Care Manager meets you at the airport and escorts you to the hospital.

4) Pre Admission Care:-
You do not have to wait at the hospital lobby for hospital admission. You will be escorted directly to the room booked for you and all formalities completed there.
5) Coordination with the Doctors, Nurses and Hospital Staff:-
We have a Clinical Coordinator and a Patient Care Manager in our hospital. The clinical coordinator meets the operating surgeon / doctor and communicates with the patient. The Patient care Manager arranges everything non clinical including food etc. according to personal preferences.

6) Post Surgery Care:-
While staying in a guest house / hotel before you can fly again, the team visits you regularly.

7) Tour Care:-
If you select to go outside the city for a tour, you can call back to our clinical coordinator at any time of the day for assistance. Also, you may select to take a personal care assistant for personal care on the tour for a nominal fee.

8) Follow up with Doctor:-
On returning back to your country, we will communicate with you regularly to check your health and any follow up required with the doctor will be facilitated.

9) Physiotherapy:-
Any monitored physical activity required post operation while staying with us will be provided as a part of the package. The Physiotherapist will visit you for the physical activity.

10) In Addition to the above services, the advanced care package also includes:-
  • Personal Care Assistant at the bedside for 8 hrs in a day for the period of stay in the hospital.
  • A Hospitality host / hostess for shopping or tour of the city as and when required.
  • Mobile phone with prepaid connection.
  • National Newspapers
  • Foreign Exchange services.

 

For more information, medical assessment and medical quote
send your detailed medical history and medical reports
as email attachment to
medcardhospital@hotmail.com

Call:
+91 9915199525 (INDIA)   +91-9888080525 (INDIA)

+971 506465818 (UAE) +971 504203868 (UAE)

(Only for international patients seeking treatment in India)

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